1. Who this policy covers
This Privacy Policy applies to the Keldo iPhone app, its extensions, widgets, Siri and Spotlight integrations, and the Keldo website. In this policy, “Keldo,” “we,” “us” and “our” refer to the team responsible for the Keldo service.
2. Information we handle
Account information
When you create or use an account, we handle your email address, display name, account identifier and authentication information. If you sign in with Apple or Google, those providers give us the account information you choose to share. Keldo does not receive your Apple or Google password.
Things you save
Keldo stores the content you choose to capture, such as links, text, notes, photos, videos, screenshots, barcode values, titles, descriptions, tags, dates, reminders, extracted details and collection membership. A local app copy supports a responsive experience, and your signed-in library is synced with Keldo’s account storage for backup and use across your devices.
Shared collection information
If you create or join a shared collection, we handle the collection name, membership, invite status, display names and copies of items added to that collection. Other active members can see and change content inside the shared collection. Your original personal capture is not exposed merely because you add a copy to a shared collection.
Support and technical information
If you contact support, we receive the information in your message. Our hosting, authentication and content-processing providers may also process ordinary service data such as request time, IP address, device or app information, and error information to operate, secure and troubleshoot the service.
3. How Keldo uses information
- Authenticate your account and keep your library synced.
- Save, organize, search, display and export the content you choose to keep.
- Read a public link, shared text or submitted image and extract useful structured details.
- Recognize relevant dates and support Upcoming and reminder features.
- Create and maintain shared collections and invitation links.
- Prevent abuse, protect accounts, diagnose failures and improve reliability.
- Answer support requests and send essential service communications.
We do not use what you save for targeted advertising, and we do not sell your personal information.
4. Content reading and third-party services
Keldo first uses available page information and structured metadata. When more interpretation is needed, Keldo may send the public link, relevant page text, the text you submitted, barcode context, or a downscaled image to a server-side reading service. Submitted image bytes are processed for the request and are not stored by that reading function as your library media. A structured extraction started by the share extension may wait briefly in Keldo’s backend until the app collects it, and abandoned extraction results are scheduled for deletion.
Keldo currently relies on service providers that may process information for app functionality:
- Supabase for authentication, database storage, media storage, server functions and real-time shared collection updates.
- OpenRouter and its selected model provider for content classification and structured extraction when deterministic reading is not enough.
- Google services when needed for Google sign-in or available YouTube information.
- API Serpent when Keldo needs a search result to resolve useful source or action context.
- Apple for platform features you choose to use, including Sign in with Apple, Siri, Spotlight, widgets, notifications and system sharing.
Linked websites and services have their own privacy practices. Keldo may retrieve a public page you ask it to read, but we do not control that page or its operator.
5. When information is shared
We share information only in the following circumstances:
- With the service providers listed above, as needed to operate Keldo.
- With people you invite to or join in a shared collection.
- When you direct Keldo to open, export or share something through another app.
- When required by law, valid legal process, or to protect people, rights and the security of the service.
- As part of a business reorganization, financing, acquisition or transfer, subject to appropriate protections and notice where required.
6. Retention and deletion
We retain account and library information while your account is active and as needed to provide Keldo. You can delete captures and collections in the app. You can also delete your account from your profile. Account deletion removes your personal library, owned collections, stored media and account from Keldo’s systems, subject to limited backups, security records or legal retention where applicable.
A copy you previously added to a shared collection owned by someone else can remain with that group without your display name after you delete your account. Information stored only by Apple, Google, a linked website or another service must be managed with that provider.
7. Your choices and rights
You can edit your display name, manage captures and collections, turn notifications off in iOS Settings, export your library and delete your account from the app. Depending on where you live, you may also have rights to access, correct, delete, restrict or object to certain processing, or receive a portable copy of your information.
To make a privacy request, email hello@keldo.app. We may need to verify that the request belongs to your account. You may also have the right to contact your local data protection authority.
8. Security
Keldo uses encrypted network connections, account authentication, access-control policies and private media storage controls designed to protect your information. No online service can guarantee perfect security, so please use a strong password and protect access to your device.
9. Children
Keldo is not directed to children under 13, or the minimum age required to consent to an online service where they live. If you believe a child has provided personal information without appropriate permission, contact us so we can investigate and delete it.
10. International processing
Keldo and its service providers may process information in countries other than the one where you live. Where required, we use appropriate safeguards for these transfers.
11. Changes to this policy
We may update this policy as Keldo changes. We will update the date above and provide additional notice in the app or by email when a change is material and the law requires it.
12. Contact
Questions or privacy requests can be sent to hello@keldo.app.